Technology Help Desk

Sometimes Libby can get stuck with our login system and trigger verification errors, due to problems with cookies/caching. Click here to see a few things you can try that have worked for other members.

Signing up is easy!

1. Read our Membership Policy and then

2. Apply to Become a Member

You can log in anytime on our website, at Libbyapp.com, or with the Libby app using the email address you used to sign up as your library card number. You will get an email with a link to confirm your login, and there's no password required. Click here for a walkthrough of the authentication process.

At QLL we use the email associated with your account to login, so you can use that when asked for your library card number!

Send a message to troubleshoot@queerliberationlibrary.org and we will update your account!

Please be sure to include both your current account email address and the email address you’d like to update to.

Duplicate accounts tend to cause caching and cookie issues for our members. If you think you might have a duplicate account (more than one email registered) and you’re experiencing issues verifying, send us a message at troubleshoot@queerliberationlibrary.org and we’ll get your accounts sorted!

You may be having issues finding us because some of Overdrive's library searches only look for public and k-12 libraries, and QLL is listed as a private library. However, it should show up when searching on this page: https://www.overdrive.com/account/select-library

Just a head's up, you don't actually need to use an Overdrive account in order to access our collection! You can use the Libby app or our OverDrive collection website (https://queerliblib.overdrive.com/) with the account you create with us at (https://www.queerliberationlibrary.org/login)

Sadly, no.

For now, QLL is US-based and focuses on serving the United States queer community. We hope and plan to be able to provide global access at some point in the future, but at the moment we cannot do so.

To remove your membership and delete your account from our database, email troubleshoot@queerliberationlibrary.org with the email address associated with the account and we will take care of it for you.